We're excited to lead Probook's $34M Series A.
Every home services business runs on dispatch: which technician goes to which job, in what order, at what time.
Almost every AI vendor building for the trades skipped dispatch, instead rushing to build voice agents and chat widgets.
@probookai built dispatch first, then expanded outward into intake, data scrubbing, messaging, and outbound. Every customer stays on one text thread from the first call to the technician at the door.
@georgeprobook grew up in the trades, pressure washing alongside his dad, and spent a summer inside a $40M HVAC shop before building the software to fix it.
Welcome, George, @probookcto, Ben, and the entire Probook team.
By @arampell, @dhaber, and @omooretweets
George Eliadis (@georgeprobook)
Announcing $40M in funding from @sequoia and @a16z.
I grew up pressure washing houses in upstate New York. Six summers in the truck, missing calls from the top of a ladder because I couldn't hear my phone ring. My co-founder Ben grew up plumbing with his dad in San Francisco.
We entered home services because we grew up in it. I spent a summer inside TR Miller, one of the best-run HVAC, plumbing and electrical shops in the country, and their workflows were still raw.
The first wave of AI in the trades was point solutions. One tool for voice, one for outbound, one for follow-up. Operators ended up with five vendors and more overhead.
Probook is the AI operating system that helps you add points to your EBITDA and run your entire customer experience as one connected system, built around dispatch.
Many of America’s largest home service brands run on Probook today. Summers Plumbing booked 2,542 jobs their first month with us, zero human intervention. Anthony PHCE ran 20% more revenue per job on a 50% leaner team. Del-Air more than doubled productivity from 10 to 22 techs per dispatcher.
To everyone who trusted us early: thank you.
Back to work. We're hiring.
— https://nitter.net/georgeprobook/status/2069411496354840680#m