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Author @heycesr (posted 2026-06-23) claims AI agents converse with more customers…

Brief

The post argues that a company's AI agent conversations are its most underrated data source because agents interact with more customers than any employee, yet the resulting conversational data is typically unused. The author, @heycesr (2026-06-23), points to @trylatitude as a tool that captures and operationalizes those agent conversations and links to a video demonstration.

Why it matters

Author @heycesr (posted 2026-06-23) claims AI agents converse with more customers than any single employee.

Key details

  • The post asserts most companies discard or fail to use the data generated by those agent conversations.
  • @trylatitude is presented as a solution that captures and routes AI-agent conversation data for analysis (author invites readers to "see how" via a video).
Source evidence

Most underrated data source in a company: your AI agent's conversations.

Your agent talks to more customers than any employee, but the data it generates goes nowhere.

@trylatitude changes that, see how:

Video