Freakonomics Radio

Why Cooking is Caregiving, with Chef Hillary Sterling | Better in Person

Brief

Hillary Sterling, executive chef of Chisiyamo in New York City, uses this Better in Person conversation with Stephen Dubner to argue that cooking is an act of caregiving and teaching as much as technique. The episode moves from hands‑on moments — Dubner lighting the wood‑fired oven torch, a side‑by‑side Cacio e Pepe pasta taste test, and Dubner’s ill‑fated fish stew that Hillary politely dislikes — into deeper stories about Sterling’s formation as a cook. She recounts starting restaurant work at 14 in Montauk, formative stints at Mesa/Mesa Grill (where a 2003 oven incident left a wrist scar), and a brutal apprenticeship learning to cook pork tenderloin until she could recognize the moment it 'glistened' and was perfectly medium‑rare. That anecdote illustrates her point: culinary judgment is often sensory and learned by repetition, not only by following rules or thermometers.

Sterling also lays out practical and philosophical approaches to running a kitchen. She emphasizes sensing (listening to pans, tasting, feeling texture) and hands‑on teaching: stop someone doing something unsafe or wrong, demonstrate, then do it together. She describes negotiations with purveyors (calling multiple suppliers for 40–50 lbs of tuna for a holiday special), big purchasing scale (28,000 lbs of cipollini onions last year), and everyday constraints of food, wine, and labor costs. She declined a slot at Union Square Cafe because she wanted freedom to develop her voice, eventually building Chisiyamo within Danny Meyer’s Union Square Hospitality Group. Throughout the interview Dubner and Sterling are candid when they disagree (fresh vs dried pasta, liking soup), but align on hospitality’s value: Sterling treats feeding people as immediate, tangible caregiving and seeks to teach others to cook with attention, fairness, and a respect for food’s cultural roots.

Why it matters

Hillary Sterling (executive chef at Chisiyamo) says she learned to rely on senses not just thermometers — e.g., she learned to tell pork tenderloin is ready when it 'glistened' during a brutal learning period at Mesa Grill in 2003 (she still bears a scar above her right wrist from a 2003 oven burn).

Key details

  • Stephen Dubner and Hillary did an on‑mic taste test of Cacio e Pepe: Dubner preferred dried pasta for its pepperiness and al dente bite, while Hillary demonstrated and defended fresh pasta — they disagreed on texture, with Dubner calling fresh 'mushy.'
  • Hillary frames cooking as caregiving and teaching: she says she enjoys making lunches for her son, trains cooks by showing 'let me show you how, then do it together,' and uses concrete station setup rules (knife placement, round‑robin motion, right/left‑handed setup).
  • Operational numbers and sourcing details Hillary shared: Chisiyamo (part of Danny Meyer’s Union Square Hospitality Group) bought about 28,000 pounds of cipollini onions last year; she also negotiates staple buys and recently sought ~40–50 pounds of tuna for a Thanksgiving crudo special.
  • Hillary declined a later offer to run Union Square Cafe because she felt she needed a space to develop her own voice; she instead opened/ran Vics on Great Jones Street and ultimately Chisiyamo, which highlights regional Italian cooking filtered through her New York background.
  • On restaurant culture and leadership, Hillary says modern kitchens can be less abusive: she aims to be 'fair' (she estimated seven cooks in her kitchen, ~100 total staff across operations) and balances high standards with immediate corrective teaching rather than punitive treatment.
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