Once your teams are bought in, how do you track it? Usage is worth watching (e.g. a dashboard), but it measures activity, not return. A better question: would you have spent engineering effort on this anyway? If yes, how much and what would it have cost in manual eng-hours? That's your return.
Usage metrics (e.g., dashboards) measure activity but do not quantify return on…
Brief
Team buy-in should be tracked by economic impact rather than raw activity: dashboards show usage but not return. Instead, ask whether the engineering effort would have happened without the new solution and, if so, estimate how many manual engineering hours it would have required—those avoided hours represent the true return.
Why it matters
Usage metrics (e.g., dashboards) measure activity but do not quantify return on investment.
Key details
- A better way to track team buy-in is to estimate whether the work would have been done manually and calculate the avoided engineering cost in manual engineer-hours as the return.