The author claims most inbox vendors have terrible, frequently unresponsive support and recounts spending $5,000 on domains for an agency only to be ghosted during problems. They present this as a widespread, serious issue and pitch Cheap Inboxes as the remedy, emphasizing a 24/7, around-the-clock support team to prevent similar losses.
Author asserts that nearly every other inbox vendor provides 'awful' support and often ghosts customers.
Without naming anyone, I'll say this: Almost every other inbox vendor has AWFUL support. Just absolutely horrendous.
And when I was running my agency, there were times when I had spent $5,000 on domains only to be ghosted by their support team when something went wrong.
This is a real problem.
When you work with Cheap Inboxes you have 24/7 support.
Our team is working around the clock.