ArXiv

Should We Type or Talk to LLM Agents? A Comprehensive Study of Voice and Keyboard Input Perturbations

Authors
Zizhao Hu, Nathan Elijah Segura, Mohammad Rostami...
Categories
cs.AI
arXiv
https://arxiv.org/abs/2608.03970v1
PDF
https://arxiv.org/pdf/2608.03970v1

Brief

The paper by Zizhao Hu et al. (arXiv 2026-08-04) introduces HIVE, a suite of voice-transcription and QWERTY-keyboard perturbations to evaluate instruction-tuned LLMs. Using HIVE across multiple models, they report seven findings: voice transcription structure degrades accuracy more than keyboard noise; token deletion is the primary failure mode; lightweight adaptation can't fix it; a longer 'thinking budget' recovers keyboard but not spoken-input performance. Summary based on abstract.

Why it matters

Hu et al. (2026-08-04) introduce HIVE (Human Input-Variation Engine), a suite of voice-transcription and QWERTY keyboard perturbations used to evaluate robustness of instruction-tuned LLMs.

Key details

  • Voice-transcription perturbations lower accuracy across every instruction-tuned model tested because the transcription's structure (not filler disfluencies) drives the cost; QWERTY keyboard perturbations hurt much less and models absorb many keyboard errors before accuracy falls.
  • Core findings: destroying tokens (token deletion) drives failures while added tokens cost little; the voice/keyboard gap appears only for generative/deductive answers (no gap on multiple choice); harm isn't solely test-set contamination; lightweight adaptation fails; increasing a 'thinking budget' restores keyboard robustness but not spoken-input performance, and compressed speech worsens with it.
Source evidence

Abstract

Human input reaches language models by typing or speaking, and each channel leaves a distinct signature: orthographic noise for keyboards; for voice, disfluency from conventional transcription and restructuring from AI-backed dictation tools. How do they impact an LLM's performance? In this paper we present HIVE (Human Input-Variation Engine), a suite of voice transcription perturbations and QWERTY keyboard perturbations. We use HIVE to evaluate how robust models are to these perturbations. We present seven findings. (i) Voice transcription perturbations lower accuracy across every instruction-tuned model we test, and it is the structure of the transcription rather than its fillers that carries the cost. (ii) QWERTY keyboard perturbations cost less, and a model absorbs a lot of them before accuracy falls away. (iii) Both trace back to one cause, how many of the question's tokens survive the perturbation: destroying a token is what hurts, while adding new ones alongside it costs little. (iv) The gap between the two channels appears only where the answer must be constructed or deduced; on multiple choice there is none. (v) The harm does not solely come from test-set contamination. (vi) It cannot be trained away with lightweight adaptation. (vii) A thinking budget recovers the keyboard channel almost entirely but leaves the spoken registers untouched, and compressed speech is worse with it.