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Óscar Puente says Valladolid followed this policy for 8 years from his personal…

Brief

Óscar Puente cites an eight‑year practice in Valladolid of using a mayor’s personal Twitter to handle municipal issues and says it succeeds; journalist Brian Allen describes New Yorkers tagging Mayor Zohran Mamdani to report problems, producing viral videos of rapid responses — playground repairs after resident letters, same‑day pothole fixes, and temporary water fountains installed in Prospect Park before a heat wave.

Why it matters

Óscar Puente says Valladolid followed this policy for 8 years from his personal Twitter account and asserts it 'works'.

Key details

  • Brian Allen reports New Yorkers now tag Mayor Zohran Mamdani to report city problems, and videos of the rapid fixes are going viral.
  • Concrete examples: a dangerous playground hazard was repaired after a resident letter, a pothole was filled the same day it was posted online, and temporary water fountains were installed in Prospect Park ahead of a heat wave.
Source evidence

Esta política la seguimos en Valladolid durante 8 años. Desde mi perfil personal de Tuiter. Y funciona. Lo asombroso es que se pueda hacer en una ciudad enorme como NYC. Pero Mandani entendió que la política municipal es la de lo grande y lo pequeño.

Brian Allen (@allenanalysis)

NEW: New Yorkers have started a trend of tagging Mayor Zohran Mamdani to report problems around the city and the fixes are happening so quickly that the videos are going viral.

A dangerous playground hazard was repaired after a resident wrote a letter. A pothole was filled the same day it was posted online. And ahead of this week’s heat wave, the city installed temporary water fountains in Prospect Park.

The message from City Hall: no problem is too small to fix.

Video

— https://nitter.net/allenanalysis/status/2085469165343608855#m