title: @eglyman: 99% of Ramp uses ai daily. but we noticed most people were stuck — not because t...
author: eglyman
contenttype: twitterarticle
published: 2026-04-09T16:58:00+00:00
source_url: https://x.com/eglyman/status/2043362828178841860

word_count: 169

99% of Ramp uses ai daily. but we noticed most people were stuck — not because the models weren't go

99% of Ramp uses ai daily. but we noticed most people were stuck — not because the models weren't good enough, but because the setup was too painful and unintuitive for most. terminal configs, mcp servers, everyone figuring it out alone.

so we built Glass. every employee gets a fully configured ai workspace on day one — integrations connected via sso, a marketplace of 350+ reusable skills built by colleagues, persistent memory, scheduled automations. when one person on a team figures out a better workflow, everyone on that team gets it and gets more productive.

the companies that make every employee effective with ai will compound advantages their competitors can't match. most are waiting for vendors to solve this. we decided to own it.

We Built Every Employee at Ramp Their Own AI Coworker

The Models are Good Enough, The Harness Isn’t
At Ramp, we hit 99% adoption of AI tools across the company. And then we noticed something concerning: most people were stuck.
It wasn't that the models...

Posted: 2026-04-09T16:58:00.000Z

Engagement: 1148 likes, 70 retweets, 40 replies