Tip: pick the worst thing you are afraid to show your board for your next board meeting and make it slide one (you can only do this with good boards btw)
Make it a big deal you did that. Make it a habit.
Alex Konrad (@alexrkonrad)
Salespeople have a problem: they only spend 21% of their time actually selling to customers 🤝
@mutinycorp CEO Jaleh Rezaei (@jalehr) thought she'd found a way to fix it. She worked with customers like Snowflake and Uber. Revenue reached 8-figures 📈
Which makes what happened next all the more shocking: she burned it all down 🔥
On The Upstarts Podcast, Jaleh shares why she took the tough decision to fire her customers, slash headcount and re-found her startup around an AI agent.
We go into AI's disruption of SaaS; her favorite advice from @fin's @destraynor on pivoting and from @ycombinator's @garrytan on showing the chart you don't want people to see; how to get over "Claude Spookies," and why speed is (mostly) all you need.
This season of the show is presented by @Rippling 🫡
CHAPTERS
00:00 Introduction
2:41 An AI agent for sales
7:04 Why an AI ‘blank canvas’ doesn’t work
10:38 Jaleh’s founder journey and Gusto lessons
17:01 Mutiny’s early software success
22:51 Jaleh’s Upstart Moment: tearing it down
24:42 Why you can’t rebuild a business halfway
27:15 Intercom’s founders share valuable advice
30:44 Focus on the business, not the optics
34:53 ‘Speed is the only thing that matters’
37:40 ‘Claude spookies’ in the AI app layer
43:59 Second-time founder advantage
Thanks for watching!
Video
— https://nitter.net/alexrkonrad/status/2067967042292965650#m